Is your digital scale not working? We know how frustrating it can be when a vital piece of equipment stops functioning as it should—especially when it’s on a busy production line or in a fast-paced shipping department. So, what should you do if you suddenly notice your scale broke?
Well, if you’re looking for a quick fix to get your broken digital scale back up and running fast, there are two things we always tell our customers to check first: the power supply and the binding. In this guide, we’ll walk you through how to troubleshoot both of these areas and, hopefully, turn your useless paperweight into a fully functioning paper weigher!
SCALE TROUBLESHOOTING TIP #1: CHECK THE POWER SUPPLY
While this solution may seem extremely obvious at first, we know as well as anyone that in a busy environment—or when frustration gets the best of us—we tend to forget the simple things. Believe it or not, our scale repair technicians get calls all the time for broken scales, only to discover it’s as simple as a faulty power supply! Although it isn't always the first thing that comes to mind, the good news is that fixing a power issue is typically one of the cheapest and easiest solutions available.
How to check a scale’s power supply
1. Make sure your battery is charged and the scale is plugged in!
We've seen this on many occasions after kindly asking our customers if the scale is plugged in. And when it isn’t, we can almost hear the head slap when they discover they forgot to do so. Don’t worry—it happens to the best of us! Problem solved.
2. Check for damage to the power cord or plug.
If you notice visible damage, we recommend you purchase a new plug and cord. Even if this doesn't correct the issue, you're likely to run into this issue eventually, so it doesn’t hurt to have a spare power supply on hand. Not to mention, this could pose a significant safety risk in your workplace.
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