The Scale Experts Industry Experts Trust
Trust is a big word, which is why we don’t toss it around lightly. When it comes to commercial weighing operations, having complete trust in one’s scale or balance can mean different things to different people.
- In the manufacturing and retail industries, it can mean the difference between turning a profit and suffering a loss.
- In the warehousing and distribution industries, it can mean the difference between an on-time and a behind-schedule delivery.
- In the restaurant and food prep industries, it can mean the difference between a perfectly portioned dish and a bunch of wasted ingredients.
It’s for reasons like those that we take such great pride in our team’s scale expertise. No wonder industry experts, scale manufacturers, and even government agencies reach out to Scales Plus for answers to their weighing questions. We’re not just saying we’re the leading authority in the scale industry—the industry is.
Hear From Our Customers
Tyler Hessel was soooooo helpful to us. He helped us make an important decision for our start-up company. We called him for help after the purchase and he spent time helping us out. I had spoken to other scale places and had nasty customer service experiences. Thank you, Tyler!
- Diane D.
I contacted Scales Plus requesting technical information on a couple of their products, including availability. The gentleman I spoke with told me he would get the answers and call me right back. Within minutes, I received the information I needed, and I placed an order. The scale shipped the next day, I received it in a timely manner, and in excellent condition. I could not have been happier with the experience. Great job!
- Gary B.
Fantastic Customer Service. I called in for help finding a part and within a half hour, I was called back. The part was found and was a great price compared to endless internet searches. I was very grateful for it being shipped out right away as well. I would definitely use Scales Plus in the future.
- Chad G.
Why Shop With Us?
When we changed our name from Scales Outlet to Scales Plus in 2021, we didn’t do so lightly.
- It wasn’t that we were no longer an ‘outlet’ where people could find the best deals on industrial scales and laboratory balances—because we still offer insanely competitive pricing across the board.
- It wasn’t that we quickly outgrew our humble beginnings and had to move into a brand-new, 21,000 sq. ft. facility with a greatly expanded warehouse and service center—though that didn’t hurt either.
- And it wasn’t that we broadened our weighing equipment catalog to include more brands, more scale models, and more parts and accessories—although that certainly factored into the equation.
When it came down to it, there were four things we wanted the “Plus” aspect of our name to represent:
Expert Repair
At Scales Plus, we never stop working for you—even after the sale. Our skilled team can help keep your operations running smoothly by providing services that help maintain your critical equipment, such as ongoing technical support, NIST traceable calibration, on-site repairs, and preventative maintenance. We'll also tell you when troubleshooting is no longer in your best interest and it's time to buy new. With Scales Plus in your corner, you'll reduce unnecessary downtime and operating costs while maximizing your profits.
Competitive Pricing
From economy scales to top-of-the-line weighing systems, Scales Plus will always have the most competitive prices in the industry. That's because we work hard to extend the steepest scale discounts, regardless of the sticker price or your order quantity. And if you're looking for even further savings, we offer a revolving selection of used and pre-owned scales at steeply reduced prices. Each item includes a thorough description of any cosmetic issues and comes standard with a 30-day no-hassle warranty.
Knowledgeable Staff
The team at Scales Plus knows scales inside and out, possessing over 50 years of collective experience in the weighing industry. Some of us have even held—or currently hold—state licensing as certified scale technicians. And unlike most online scale retailers, our entire staff—from our sales department to our technical support team—know precisely what they're talking about. That means we haven't just read the product manuals—we've configured, calibrated, and actually used the equipment we sell.
90-Day Returns
Scales Plus is committed to ensuring you are 100% happy with your order. If you're not completely satisfied, most new and unused merchandise can be refunded or exchanged within 90 days of the original purchase date—no questions asked! Returns with valid proof of purchase will be exchanged, credited to your account, or refunded via in-store credit based on the original method of payment. Some exceptions apply, so please refer to our full return policy to learn more.
Our History
