Warranty

 

1. Limited Warranty and Term
Scales Plus (“Company”) warrants that the industrial equipment, components, and accessories manufactured and sold by the Company (“Equipment”) shall be free from defects in materials and workmanship under normal and intended industrial use for the applicable warranty period identified on the Company product literature from the original date of shipment or purchase, whichever occurs first (“Warranty Period”). This warranty is provided solely to the original commercial purchaser and is non-transferable.

 
2. Scope of Warranty Coverage
During the Warranty Period, and subject to the terms herein, the Company will, at its sole discretion:

 

          1. Repair the defective Equipment
          2. Replace the Equipment or component with new or refurbished parts of equal or greater value, or
          3. Refund the original purchase price paid for the defective Equipment.

Warranty coverage applies only when the Equipment is:

 

          1. Installed, operated, and maintained in accordance with Company documentation, and
          2. Used within the rated capacity and environmental conditions specified by the Company.
 
3. Exclusions and Non-Covered Conditions
This warranty does not cover defects or damage resulting from:

 

          1. Normal wear and tear or cosmetic damage that does not impact functionality
          2. Improper installation, calibration, maintenance, or operation
          3. Abuse, misuse, negligence, or accident

          4. Transportation of the Equipment
          5. Unauthorized modification, alteration, or repair
          6. Used beyond rated capacity or outside intended industrial application
          7. Environmental factors including corrosion, vibration, moisture, power fluctuations, fire, water or contaminants
          8. Consumables, routine service items, or third-party components not manufactured by the Company
          9. Equipment repaired or altered by unauthorized parties automatically voids this warranty.

 
4. Warranty Claim Procedure
To initiate a warranty claim, the purchaser must:

 

          1. Contact our warranty claim department 
          2. Provide proof of purchase and Equipment serial number, and
          3. Follow Company instructions regarding inspection, return, or field service.

The purchaser is responsible for shipping, duties and fees, removal, reinstallation, downtime, and labor costs, unless expressly authorized in writing by the Company. The Company is not responsible for damages or losses resulting from shipping.

 
5. Compliance with U.S. Warranty Laws
This warranty is a “Limited Warranty”.To the extent permitted by applicable law, implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the Warranty Period. Some states do not allow limitations on implied warranties, so this limitation may not apply in all jurisdictions.

 
6. Disclaimer of Additional Warranties
Except as expressly stated herein, the Company disclaims all other warranties, whether express or implied, oral or written, including any warranties arising from course of dealing, usage of trade, or performance. No employee, distributor, or agent of the Company is authorized to modify this warranty.

 
7. Limitation of Liability and Waiver
To the maximum extent permitted by U.S. federal and state law, the Company shall not be liable for:

 

          1. Indirect, incidental, consequential, or special damages
          2. Loss of production, loss of profits, loss of business, or loss of data
          3. Downtime, labor costs, or substitute equipment
          4. Personal injury or property damage arising from improper use, installation, or alteration

The purchaser expressly waives all claims against the Company except for the limited remedies provided in this Warranty Policy.

 

In no event shall the Company’s total liability exceed the original purchase price of the Equipment giving rise to the claim.

 

Should the seller of the Equipment be other than the Company, the customer shall look only to the seller for any warranty claims.

 

Some states do not allow exclusion or limitation of incidental or consequential damages; therefore, this limitation may not apply in certain jurisdictions.

 
8. Indemnification
The purchaser agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from any and all claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising from:

 

          1. Improper use, misuse, or unauthorized modification of the Equipment
          2. Failure to follow Company instructions or applicable safety standards
          3. Violation of applicable federal, state, or local laws or regulations
          4. Use of the Equipment in a manner inconsistent with its intended industrial purpose
 
9. Safety and Regulatory Compliance
The purchaser acknowledges that industrial equipment involves inherent risks and agrees to:

 

Comply with all OSHA, ANSI, and other applicable safety standards
Ensure proper training of operators and maintenance personnel
Maintain required safety devices, guards, and warnings
The Company shall not be liable for damages resulting from failure to comply with applicable safety requirements.

 
10. Governing Law and Venue
This Warranty Policy shall be governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

Any legal action arising out of or related to this warranty shall be brought exclusively in the state or federal courts located within Michigan.

 
11. Severability
If any provision of this Warranty Policy is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 
12. Entire Agreement
This Warranty Policy constitutes the entire agreement between the parties regarding warranty coverage and supersedes all prior or contemporaneous agreements, whether written or oral.